Operational Status

The Operational Status page is the default Statistics view — a single page that combines an outbound summary and an inbound summary for the selected time window.

Page Layout

The page header reads Operational Status.

Filters

A horizontal filter bar at the top of the page:

Field	Purpose
All Domains	Dropdown — narrow to a single domain or include all domains in the group
1 day	Period preset — 1 day, 1 week, 1 month, etc.
Start datetime	Start of the reporting window (YYYY-MM-DD HH:MM)
End datetime	End of the reporting window (YYYY-MM-DD HH:MM)
Search (blue)	Apply the filters and refresh the tables below
Print (icon)	Print or export the visible report

Outbound Operation Status

The first table on the page summarizes outbound traffic.

Column	Description
Date	Day the counters apply to
Total	Total outbound messages processed
Clean	Messages classified as Safe and delivered
Approved	Messages held for approval and then released
Text Blocked	Messages blocked by content rules (PII, keyword)
Account Blocked	Messages blocked because the sending account was suspended
Malware Detected	Messages blocked because they contained malware
Relay Blocked	Messages blocked because the sender attempted unauthorized relay

Inbound Operation Status

The second table summarizes inbound traffic with a richer breakdown:

Column	Description
Date	Day the counters apply to
Total	Total inbound messages processed
Delivered Safe (Not Delivered)	Messages classified as Safe (column also reports any that the user later marked as not delivered)
Delivery Failed	Messages SGuard accepted but failed to hand off downstream
Rejected (Clean)	Messages classified as Clean but rejected by another rule
SPAM	Messages routed to the Spam mailbox
DKIM Fail	Messages routed to the Block DKIM mailbox because DKIM verification failed
Whitelist	Messages delivered because of a Whitelist rule
Blacklist	Messages blocked because of a Blacklist rule
URL Blacklist	Messages routed to the URL Blacklist mailbox
Malware Detected	Messages routed to the Malware mailbox
Bulk Mail Limit	Messages held back because they exceeded the bulk-sending threshold

Reading the Numbers

The two tables together describe the entire pipeline. A typical day for one group might look like:

• Inbound Total = 238, of which 121 were Delivered Safe, 88 went to SPAM, 19 were Whitelist, 10 were Blacklist
• Outbound Total = 0, with no breakdown row visible

Compare day-over-day to spot:

• A spike in SPAM or Blacklist (campaign in progress)
• A drop in Delivered Safe paired with a rise in Bulk Mail Limit (a sender flooding the system)
• A rise in DKIM Fail (a configuration regression on a partner domain)

tip

Use the Print icon to capture a daily snapshot for handover or change-tracking. Pair the snapshot with the Period datetime so the report is reproducible.