Payment and Billing

This section covers VNIS billing processes, payment management, and financial account administration.

Topics

• How Does the Credit Limit Work - Credit limit thresholds and automatic billing triggers
• How Is Prorate Calculated - Prorated pricing calculations for plan upgrades and refunds
• What Is Your Refund Policy - Refund policies and credit note processing procedures
• What Will Happen If My Payment Process Fails - Payment failure consequences and service suspension policies
• Where Can I Download My Invoice - Invoice access and billing document retrieval
• Why Did My Payment Fail What Can I Do About It - Payment troubleshooting and resolution procedures