Why Did My Payment Fail What Can I Do About It

Common payment processing failures occur due to banking restrictions, account information issues, or insufficient funding. The following sections outline primary decline reasons and resolution procedures.

Banking Holds and Restrictions

Financial institutions may implement holds or security measures that prevent successful payment processing. Payment failure notifications include specific decline reasons provided by the issuing bank.

Contact the financial institution to identify and resolve any restrictions affecting VNIS payment processing.

Billing Information Updates

Inaccurate or incomplete billing information prevents successful payment processing.

Access the VNIS platform account settings to update payment method details and billing information.

Insufficient Account Funds

Payment processing failures occur when account balances are insufficient to cover billing charges.

Verify account funding levels with the financial institution to ensure payment processing capability.